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Jeremy Ostermiller, CEO & Co-founder of Edison Interactive is accepted into Forbes Business Council

Edison Interactive

Jeremy Ostermiller, CEO & Co-founder of Edison Interactive, a connected mobility platform that focuses on enhancing the customer experience in trains, planes and automobiles and everything in between, has been accepted into the Forbes Business Council, the foremost growth and networking organization for successful business owners and leaders worldwide. Ostermiller was vetted and selected by a review committee based on the depth and diversity of his experience. Criteria for acceptance include a track record of successfully impacting business growth metrics, as well as personal and professional achievements and honors. “We are honored to welcome Jeremy Ostermiller into the community,” said Scott Gerber, founder of Forbes Councils, the collective that includes Forbes Business Council. “Our mission with Forbes Councils is to bring together proven leaders from every industry, creating a curated, social capital-driven network that helps every member grow professionally and make an even greater impact on the business world.” As an accepted member of the Council, Jeremy has access to a variety of exclusive opportunities designed to help him reach peak professional influence. He will connect and collaborate with other respected local leaders in a private forum and at members-only events. Jeremy will also be invited to work with a professional editorial team to share his expert insights in original business articles on Forbes.com, and to contribute to published Q&A panels alongside other experts. Finally, Ostermiller will benefit from exclusive access to vetted business service partners, membership-branded marketing collateral, and the high-touch support of the Forbes Councils member concierge team. “I am honored to join this amazing group of global business leaders as we make value-added contributions to the markets we serve,” said Ostermiller. “The Forbes Business Council community is among the very best in business and I am proud to bring my experience to such an elite group of professionals.” ### ABOUT FORBES COUNCILS Forbes Councils is a collective of invitation-only communities created in partnership with Forbes and the expert community builders who founded Young Entrepreneur Council (YEC). In Forbes Councils, exceptional business owners and leaders come together with the people and resources that can help them thrive. To learn more about Forbes Councils, visit forbescouncils.com. Edison Interactive is a connected mobility platform that focuses on enhancing the customer experience in trains, planes, automobiles and everything in between. Edison provides drivers and fleet owners with unprecedented control and continuous communication between vehicles, devices and Original Equipment Manufacturers (OEMs). The company is headquartered in Denver, Colo. with remote locations throughout the nation. For more information on Edison Interactive, please visit edisoninteractive.com. Contact Details Edison Interactive Frankie Cervantes +1 720-837-7421 frankie@edisoninteractive.com Company Website http://www.edisoninteractive.com

July 26, 2021 08:30 AM Mountain Daylight Time

Rebecca and Kirk Treece Open Minuteman Press Franchise in Missoula, Montana

Minuteman Press International Inc

Rebecca and Kirk Treece are the new owners of Minuteman Press in Missoula located at 2100 South Avenue West. They bought the long-running independent printing business Advertiser Montana Printing, which has a 40-year history in Missoula, and are now operating as a Minuteman Press franchise. Rebecca says, “It is a real honor to become part of Missoula’s thriving business community. The Palmers (former owners) had a 40-year long relationship with this community and their loyal customers have welcomed us and trusted us with their service, which has given us a great start here in Missoula.” She continues, “We are enjoying the opportunity to help others promote and grow their business. Getting the word out to the community that we are so much more than just a copy center has been key! We have been out meeting new people, marketing, and making connections through the Missoula Chamber of Commerce and BNI groups. Over the course of these six months, people have been welcoming and genuinely happy for us when we tell them about our new venture. Many have stopped by for a tour and have been responsive to learning more about the services we provide.” One of the ways Rebecca is looking to stand out as a new business owner is by expanding on the products and services offered by Minuteman Press and educating clients on what is in high demand right now. She explains, “Our high-demand products are business cards, menus, point of sale products like invoices and forms, and medical facility materials. As businesses open up, the demand for envelopes, letterhead, and other consumables has grown. Being part of Minuteman Press family has given us a huge opportunity to share with customers our expanded line of products like mailing, signage, apparel, and promotional items. It has really given us the ability to help people promote their business.” “Missoula is a growing, vibrant, and diverse community that includes the University of Montana. We are sitting on the confluence of three beautiful rivers, between two amazing national parks. Owning a business for me is all about making connections. My goal is to help people market their business so they can use their unique skills to serve their clients. These growing businesses make our community stronger and I am proud to be part of that.” -Rebecca Treece, owner, Minuteman Press Missoula (formerly Advertiser Montana Printing) Career Transition Prior to Minuteman Press, Rebecca and Kirk had varying careers. Rebecca shares, “Before owning my own business, I was utilizing my teaching degree as a vision therapist at an optometry office in Missoula, working with children and adults to improve their visual skills. My husband Kirk was previously a financial and operational manager for a large company. He and I also own a franchise of Fish Window Cleaning and Sunbelt Business Brokerage. We are familiar with business and the franchise concept, but were really drawn to the Minuteman Press structure, training, support and record of success.” While Rebecca and Kirk have experience owning a business, they had never been involved in the printing industry before. Minuteman Press really helped them fill those knowledge gaps and was crucial in finding the right business for them to buy through their special conversion program that connects sellers of independent print shops with qualified buyers. Rebecca says, “Advertiser Montana Printing was an independent print shop that had been in business for 40 years and they had a very loyal base of long-standing customers. An established customer base was the opportunity we were looking for when buying a new business. Our goal is 100% retention and we have worked diligently to meet and develop relationships with each customer. We hit the ground running and it gave us an opportunity to get experience across the board. Our local Minuteman Press field representatives were able to train us on every aspect of the business, which gave us the confidence to meet the demands of our customers.” “The support from Minuteman Press has been exceptional. The training was very comprehensive, and we felt like we were well-prepared for starting up and getting straight to work. We also know exactly who to call when we have a question or issue to manage. The network of Minuteman Press is amazing in the way that everyone is there for you at any time and in any capacity that you need. The expertise of the training and the continual mentoring are the powerful tools we need to succeed.” Owning a Business vs. Having a Job Reflecting on her experiences as an employee and as a business owner, Rebecca shares her insights on the key differences between the two. “As an employee, you work hard and serve the customer. However, you have very little control over the direction of the business. As business owners, we have the power to create the type of business we want and control its presence in the community.” As for Minuteman Press in Missoula, Rebecca and Kirk know exactly where they want to go. She says, “Our goal is to become the premier printing and advertising design company in Missoula and the Greater Northwestern Montana area. We want to develop the reputation for supplying the highest quality products and having superior customer service. We strive to make Minuteman Press in Missoula the place to go for all advice and services. The main lesson Minuteman Press impressed upon me is that if you do not like the current state of your business, change it! Get up, get out there, market, make connections, and grow your business. We have been given the tools and the support to create something great and that is extremely exciting for us.” When asked about the rewards of owning her own business, Rebecca answers, “We are truly fortunate to have a highly skilled and dedicated staff and I love coming in every day to work side-by-side with these incredible people. It is personally rewarding to create a workplace that fosters teamwork and allows employees to create and take pride in their work. It is also very satisfying to develop quality relationships with customers and members of the community.” She continues, “Professionally, our goals are to grow this business significantly over the next year and become more involved members of the community. Business ownership has many challenges but the rewards are well worth it. Owning our own business allows us to balance our work and home lives and gives us the power to make the right decisions for our future.” Minuteman Press in Missoula is located at 2100 South Avenue West, Missoula, MT 59801. For more information, call (406) 728-5200 or visit their website: https://missoula-mt.minutemanpress.com. Learn more about #1 rated Minuteman Press franchise opportunities at https://minutemanpressfranchise.com. Independent printers looking to sell their printing business can learn more about Minuteman Press International's conversion program at http://bit.ly/minutemanpressconversions. Contact Details Minuteman Press International Chris Biscuiti +1 631-249-1370 cbiscuiti@mpihq.com Company Website https://minutemanpressfranchise.com

July 26, 2021 10:00 AM Eastern Daylight Time

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ASM GLOBAL ENTERS STRATEGIC ALLIANCE WITH HONEYWELL TO CREATE SMARTER AND SAFER VENUES

ASM Global

ASM Global announced a strategic alliance with Honeywell to help create smarter, safer and more sustainable venue operations and more enjoyable audience experiences across ASM’s international portfolio. ASM Global will work with Honeywell to establish new standards related to indoor air quality, safety and regulatory compliance for its VenueShield LIVE proprietary program for venue reopenings and operations. Honeywell will consult with ASM on guidelines related to deploying healthy buildings technology including indoor air quality, safety and security, and personal protective equipment (PPE). Honeywell will also create a custom, real-time Healthy Buildings dashboard for the VenueShield LIVE program to help ASM’s facilities staff quickly identify and correct critical building controls issues. The agreement runs through 2027. Additionally, Honeywell will work with the ASM Global venue network to deploy a variety of technologies that support smarter, safer and more sustainable venues to improve the overall guest experience, including solutions to enhance overall building operations; mobile computing and data capture technologies to expedite ticketing, concessions and retail experiences; and more environmentally preferable products to help the venues’ efforts to reduce their carbon footprint. ASM Global President and CEO Ron Bension said, “Aligning with Honeywell and its state-of-the-art technology will help ASM elevate even further what are already the world’s finest audience experiences at our venues.” “As vaccine programs progress around the world, the desire for normalcy continues to increase. Live events such as concerts, sports and conventions contribute greatly to the vigor and excitement of daily life,” said Jeff Kimbell, Honeywell senior vice president and chief commercial officer. “We look forward to working with the ASM Global team to not only help audiences feel more confident about coming to live events but also in supporting venue modernization and digitization by providing greater automation and insight into the portfolio performance and a more seamless audience experience.” VenueShield LIVE is deployed at more than 325 ASM Global facilities around the world, already providing high levels of cleanliness and safety, while inspiring consumer confidence, all in coordination with leading medical professionals, industry experts and public health officials. “Producing premier entertainment events takes skillful coordination, and the building itself is a critical part of the equation. Our experience in building technologies, services and operations can provide additional value to the VenueShield LIVE offering,” said Doug Wright, president and CEO, Honeywell Building Technologies. “We are excited to work with the ASM Global team to support a safer return to live events and help its diverse network of venues drive critical outcomes to enhance audience experience, improve operations, and meet energy efficiency or safety goals.” Honeywell’s Healthy Buildings solutions integrate air quality, safety and security technologies along with advanced analytics to improve indoor air quality while meeting energy efficiency goals to create a more productive and better occupant experience. ASM Global’s properties produce a vast array of events ranging from professional sports to family entertainment to conventions and premier concerts. More than 200 million people pass through its venue doors annually. The alliance with Honeywell was brokered by AEG Global Partnerships. About Honeywell Honeywell (honeywell.com) is a Fortune 100 technology company that delivers industry-specific solutions that include aerospace products and services, control technologies for buildings and industry, and performance materials globally. Its technologies help aircrafts, buildings, manufacturing plants, supply chains and workers become more connected to make our world smarter and safer. For more news and information on Honeywell, please visit honeywell.com/newsroom. About ASM Global ASM Global is the world’s leading producer of entertainment experiences. The company was formed by the combination of AEG Facilities and SMG, global leaders in venue and event strategy and management. The company’s elite venue network spans five continents with a portfolio of more than 300 of the world’s most prestigious arenas, stadiums, conventions and exhibition centers, and performing arts venues. From Aberdeen to Anchorage and Sydney to Stockholm, its venues fuel live entertainment worldwide. Contact Details breakwhitelight (for ASM Global) James Yeager +1 818-264-6812 jim@breakwhitelight.com Honeywell Megan McGovern +1 404-470-6339 Megan.mcgovern@honeywell.com Company Website http://asmglobal.com

July 26, 2021 07:00 AM Pacific Daylight Time

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Agora Data Announces Antonio Rajan as Chief Revenue Officer

Agora

In its continuing mission to provide Buy Here Pay Here (BHPH) dealers and small to mid-sized finance companies access to abundant and affordable capital, Agora Data is pleased to announce the appointment of Antonio Rajan as Chief Revenue Officer. Antonio has served the BHPH community in various roles for more than 12 years. In addition to his loyalty to the industry, expertise in overall sales strategy and energy in helping dealers grow to the next level, his values are closely aligned with Agora Data’s purpose. Antonio’s broad expertise in the industry includes Dealer Management Software, CRM, Underwriting, GPS, and Finance Solutions. Prior to joining the industry, he served as Vice President of Sales at LexisNexis. He is a thought leader with an entrepreneurial vision and an exceptional record of positively transforming sales, marketing, operations, and go-to-market strategies. Throughout his career he has achieved remarkable revenue results, improved performance tracking, and implemented methods for leadership to gain important key business insights. Steve Burke, CEO of Agora Data, commented, “Antonio brings Agora Data a wealth of knowledge about BHPH dealer operations and a keen appreciation of the needs to help grow the dealers’ business while enabling them to have a level playing field with the large dealer groups. He’s a great asset to the strong leadership team already in place at Agora. We are very excited to have a person of his caliber as part of the Agora Family.” Antonio Rajan commented, “I would like to thank Steve and the Agora Leadership Team to entrust me with the mission of helping small to medium-sized finance companies and BHPH dealers with their capital needs. Agora Data is the first technology company that frees up dealers spending countless hours on collecting and instead spending more time on growing their operations, inventory, or business development centers. Having access to capital with no recourse will allow forward thinking dealer principles to grow rapidly. When Steve described the unique solutions Agora has and his vision for disrupting the industry with innovative products, I knew I wanted to be part of the team. I’m relishing this opportunity and invite anyone that thinks they’re the best of the best to come and join us in this incredible journey.” About Agora Data, Inc: Founded in 2017, Agora Data’s mission is to provide access to capital for Buy Here Pay Here dealers and small to mid-sized finance companies. Pioneered by Agora Data, AgoraCapital, AgoraCredit and AgoraPoint all provide critical funding so small- to mid-sized originators can obtain all the cash they need to fuel growth. Agora’s proprietary, radical, AI-infused technology connects dealers and finance companies with the capital markets. Agora Data made history by closing the first-ever Crowdsourced Subprime Auto Securitization in 2020 and followed that up with its second transaction in early 2021. For more information, visit agoradata.com or contact us at 877-592-4672. Contact Details Shelly Vandeven +1 682-282-4130 media@agoradata.com Company Website https://agoradata.com/

July 23, 2021 09:03 AM Eastern Daylight Time

CSG CEO Brian Shepherd to Speak at Oppenheimer’s 24th Annual Technology, Internet & Communications Conference

CSG

CSG ® (NASDAQ: CSGS) today announced that the company will present at Oppenheimer’s 24th Annual Technology, Internet & Communications Conference on August 10, 2021. The presentation will be held at 3:45pm ET and will feature comments from CSG chief executive officer Brian Shepherd. The conference presentation will be available via webcast https://wsw.com/webcast/oppenheimer15/csg/2534426. About CSG For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage, and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands, including Airtel Africa, América Móvil, AT&T, Charter Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat, Mastercard, Maximus, Microsoft, Mobily, MTN, New Leaf Service Contracts, State of California DMV, TalkTalk and Telstra. To learn more, visit our website at csgi.com and connect with us on LinkedIn and Twitter. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contact Details CSG John Rea +1 210-687-4409 john.rea@csgi.com Company Website https://www.csgi.com

July 23, 2021 06:30 AM Mountain Daylight Time

COMCAST’S ELIZABETH BIERMAN SELECTED AS WOMEN IN BUSINESS HONOREE BY MINNEAPOLIS/ST. PAUL BUSINESS JOURNAL

Comcast Twin Cities

Today, Comcast announced the selection of Elizabeth Bierman, vice president of Engineering, Comcast Twin Cities as one of the Minneapolis St. Paul Business Journals 2021 Women in Business honorees. To view the complete article, visit https://bizj.us/1qb399. The Minneapolis St. Paul Business Journal is recognizing 51 women, plus one Career Achievement honoree, for their professional achievements and contributions to the Twin Cities community. They represent a broad range of industries, including technology, education, real estate, health care and insurance, and include entrepreneurs at startups and C-level executives at large corporations. All of the honorees will be featured in the Oct. 15 Women in Business special publication, and celebrated during a Monday, Oct. 18 event at Renaissance Minneapolis Hotel, The Depot. About Minneapolis/St. Paul Business Journal The Minneapolis/St. Paul Business Journal is a multi-platform media company providing in-depth coverage of local business communities and breaking news reaching more than 491,000 readers each week. Through print, digital products such as its twice-a-day emailed news digests and face-to-face events, the Business Journal offers business leaders many avenues for making connections and gives them a competitive edge locally, regionally and nationally. Visit us at mspbj.com to learn more. About Comcast Corporation Comcast Corporation (Nasdaq: CMCSA) is a global media and technology company that connects people to moments that matter. We are principally focused on broadband, aggregation, and streaming with over 56 million customer relationships across the United States and Europe. We deliver broadband, wireless, and video through our Xfinity, Comcast Business, and Sky brands; create, distribute, and stream leading entertainment, sports, and news through Universal Filmed Entertainment Group, Universal Studio Group, Sky Studios, the NBC and Telemundo broadcast networks, multiple cable networks, Peacock, NBCUniversal News Group, NBC Sports, Sky News, and Sky Sports; and provide memorable experiences at Universal Parks and Resorts in the United States and Asia. Visit www.comcastcorporation.com for more information. Contact Details Comcast Corporation Jill Hornbacher +1 651-425-1695 Jill_Hornbacher@comcast.com Minneapolis St. Paul Business Journal Kathy Robideau +1 612-288-2100 twincities@bizjournals.com Company Website https://twincities.comcast.com/

July 22, 2021 02:00 PM Central Daylight Time

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Nur Ink Innovations to start a first pilot with one of the world’s largest digital printer manufacturers

Nur Ink Innovations

Nur will provide the customer with water-based environmentally friendly pigment inks for installation in industrial grade digital printers it manufactures. The customer is a Japanese public corporation. Nur Ink Innovations Ltd (TASE: NURI). which engages in research and development of various types of water-based, green and environmentally friendly pigment inks, announces that it has contracted with one of the world’s leading international digital printer manufacturers for strategic collaboration and technological development of water-based digital printing pigment ink that was developed by the Company (NurTex). Moshe Nur, Chairman of the Board and CEO of the Company: “We are pleased to announce the start of a technical pilot with one of the world’s largest and leading players in digital printer manufacturing. This pilot continues the Company’s strategy to become a leading global supplier in a green world of environmentally-friendly water-based pigment inks - designed for use in printers and digital printing systems”. “We believe that the application of our inks in the relevant industry, direct digital printing on garments (DTG), will increase the global market by approximately 15%, opening for the Company a gateway to a huge market worth $5 billion annually in addition to other applications targeted by the Company in huge, multibillion dollar markets”. As part of the pilot, the ink, which is designed for printing directly on to t-shirts and other garments will be installed in an industrial printer made by the digital printing manufacturing corporation. The engagement is part of the Company’s OEM White Label business strategy for collaborating with leading players in the global printing industry, inter-alia, companies such as Epson, Roland, Ricoh, Brother, EFI, Mimaki, Agfa, Kodak, among others. In the Company’s estimation and in accordance with the agreements with the customer, insofar as the pilot is successful, the digital printing corporation intends to install the Company’s ink at several end-customer sites for a paid commercial pilot. The pilot is expected to last for a period of between 4 and 6 months (between 6 and 9 months from the date of this announcement). The Company estimates that this engagement will advance the Company’s research and development efforts and that successful application of the ink in the industry relevant to this pilot will enable various applications that are currently unavailable for the vast majority of the digital printing market (for example: printing on dark garments made of 100% polyester), and consequently increase the general markets of direct-to-garments and direct-to-textile printing and expand the use of water-based pigment inks, and expedite the arrival of the company's products. The business engagement model between the company and the digital printer's corporation, insofar as the pilot process is completed, is expected to be the OEM Private Label model of multi-year ink supply. About the Company: Nur Ink Innovations Ltd. was founded by Mr. Moshe Nur, and Dr. Muhammad Iraqi and is engaged in research and development of various types of unique & innovative water-based, green, and environmentally friendly pigment inks. The pigment inks developed by the Company are intended for use in several applications, technologies & markets and may be applied in inkjet digital printing technology directly on to various types of textiles, including pre-dyed dark synthetic fabrics: wide-format digital Inkjet printing of wallpapers, billboards, posters, advertising banners, etc. In addition, the Company is developing the SoftJet product – a jettable pre-treatment substance for preparation and softening of fabrics before digital printing – a product that contributes to savings of approx. 35% in power consumption and approx. 40 liters of water consumed in the softening stage per square meter of printed fabric. All types of inks developed by the Company are environmentally friendly and do not contain toxic substances. At present, around 20% of the water pollution in industrial use originates from application treatment of textiles. In recent years, the global textile market has seen a toughening of regulatory restrictions and tighter supervision by commercial supervision entities, in terms of the manufacturing methods and types of chemical compounds which may be used in application treatments of textiles. These restrictions, and the toughening of the restrictions in the foreseeable future, will require brands and manufacturers to change their production processes and apply environmentally friendly technologies of the type developed by the Company. In addition to the direct ecological advantage of using environmentally friendly technologies in this industry, end-customers enjoy a clear economic advantage, resulting from the savings on power costs relative to conventional printing, as a result of the elimination of, or lesser use of power- and water-consuming equipment and devices in the treatment of printed fabrics. The Company's business model is based on OEM White Label, with the Company's products being offered to companies manufacturing digital printers, which will sell the Company's products as their own. As of today, the aggregate value of the markets targeted by Nur Ink Innovations is around $23 billion with a CAGR (Compound Annual Growth Rate) of around 19%. Nur Ink Innovations has an experienced management team which has brought market-leading companies to exits and IPOs. Mr. Moshe Nur has 45 years of experience in advertising and digital print technologies, and is a co-founder of NUR Macroprinters, which developed the world's first super wide-format digital printer, and the world's first Inkjet pigment ink for digital printing of outdoor advertising applications. NUR Macroprinters was floated on NASDAQ in 1994 and acquired by HP in 2005. Mr. Nur was also a co-founder of Kornit Digital, which was also floated on NASDAQ and is now traded with a market cap of $5.5 billion. Dr. Muhammad Iraqi leads an experienced team of scientists and has significant experience in the development of digital Inkjet inks, including the development of types of digital ink for NUR Macroprinters, HP-Indigo, Kornit Digital, and more. Dr. Muhammad Iraqi has published over 20 patents relating to digital ink and digital print technology. Contact Details Nur Ink Innovations Eliav Priel +972 54-327-7271 eliav@nur-ink.com Company Website https://nur-ink.com

July 22, 2021 09:53 AM Eastern Daylight Time

TEAM HUDDLE TACKLES INEFFECTIVE MEETINGS WITH LAUNCH OF AI-POWERED SCHEDULING PLATFORM

Team Huddle

Team Huddle, an AI-powered tech company focused on the future of work, is tackling a major problem we all face: ineffective meetings. To solve this, its platform positions people to do their best work by prioritizing their unique schedules and preferences, which will improve business performance and productivity. By putting people first, Team Huddle equips users with a solution that helps them do better in both their professional and personal lives. Today Team Huddle announced the public beta launch of ScheduleIQ, the world’s first scheduling platform built around people and how they work best. Compatible with Google Calendar and Microsoft Outlook on desktop and mobile, Team Huddle meets workers where they are to reform meetings, improve business and personal productivity, and promote well-being. Team Huddle’s ScheduleIQ is now available for public user access here. ScheduleIQ isn’t about identifying when you’re available, it’s about identifying the best time for you. Its intelligent people-centric features include: A quick and simple onboarding: Leverages information such as employment type and personal preferences to help set up a personally optimized scheduling system. ScheduleScore™: Measures work-life balance, burnout meter and more, so people can track their progress in real-time and compare their schedule to others. SmartScheduler™: Eliminates the back-and-forth of email scheduling and finds the optimal time for any meeting in seconds by analyzing meeting data to provide intelligent recommendations. “At Team Huddle, we believe that people shouldn’t be holding meetings for the sake of holding meetings. Time is a precious resource that we always want more of, so we need to use it effectively,” said Rob Smith, founder at Team Huddle. “Meetings should be enhancers, not inhibitors to our work productivity. There are plenty of tools out there to hold more meetings, but now people need solutions to hold meetings that actually empower them to collaborate productively and deliver high-quality work, so they can enjoy a healthy work-life balance.” “Team Huddle is tackling a universal meeting problem, which is agnostic of industry, company stage and size” said Karl Alomar, managing partner at M13. “It isn’t typical that we invest this early in a startup, but we see their platform is rife with potential to solve a persistent problem. We’re excited to see how Team Huddle will transform the way we meet and work.” Following the launch of ScheduleIQ, Team Huddle plans to release more features and tools during 2021 that streamline the meeting process, including meeting format templates, role assignments, automated agendas, time and content trackers, and collaborative note-taking. About Team Huddle For years, people have been facing a longstanding problem: meetings suck. Team Huddle’s mission is simple: make meetings better. Team Huddle is an end-to-end AI-powered meeting solution designed to address the universal business problem of ineffective meetings. Using machine learning in combination with data and best practices to optimize meetings, Team Huddle puts people at the center of meetings to achieve positive work-life balance and improve productivity. For more about ScheduleIQ powered by Team Huddle, visit https://www.scheduleiq.io. For more about Team Huddle, visit https://www.teamhuddle.io/. Contact Details Racepoint Global +1 415-694-6765 huddle@racepointglobal.com Company Website https://www.scheduleiq.io

July 22, 2021 09:03 AM Eastern Daylight Time

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CSG Field Service Management Enhances Service Delivery for Shentel, Delivering Automation and Future-Ready Growth to Serve the Needs of the Rural Mid-Atlantic Region

CSG

CSG ® (NASDAQ: CSGS) empowers today’s leading businesses with game-changing communications capabilities that drive extraordinary customer experiences. With enhanced automation and an integrated, future-ready technology stack in mind, Shentel (NASDAQ: SHEN), a leading provider of telecommunications services across the mid-Atlantic United States, today uses CSG’s cloud-based Field Service Management solution to accelerate the company’s business transformation and deliver critical, high-speed broadband services to rural and underserved markets in the greater mid-Atlantic region. With CSG as the backbone of Shentel’s operating support systems, the company has unified its operations to become a nimbler organization that can delight its customers by meeting them at the right time, on the right channels, via the right device. “Investing in innovative technologies that power exceptional customer experiences is critical to Shentel’s mission to deliver compelling internet, voice and television services,” said Jeff Manning, vice president, operations, Shentel. “We specialize in providing advanced services to rural and underserved markets, because we believe that all consumers should have equal access to the essential products and services they need to live their lives. In the end, we chose CSG because their commitment to customer success matched our own, and their 25+ year expertise and leadership in field service management represented the best of breed solution we needed to deliver impactful results for our customers. With CSG’s cloud-based solution, we have the future-ready technology and automation we need to not only optimize the productivity of our technicians, but also exceed our customers’ expectations every step of the way.” CSG Field Service Management is a global, award-winning, multi-industry, AWS cloud-based platform that provides a holistic view of field operations. With this solution, field technicians and dispatchers can make informed decisions based on real-time, predictive data and staffing models that offer greater transparency to customers and lead to higher levels of customer satisfaction. These capabilities combined with automated reporting and relevant customer communications help companies create an unparalleled customer experience, while fostering seamless operations for both dispatch and field service employees. “The future of field service management will require both digital transformation and business model changes that forward looking companies, like Shentel, will use as an opportunity to evolve their business,” said Alfred Binford, global head of customer engagement for CSG. “By moving their field service management operations to the cloud, Shentel is harnessing the agility and innovation of CSG to gain greater efficiencies that translate into higher revenue growth, but more importantly lead to higher quality customer interactions. With continuous enhancements deployed through CSG’s cloud architecture, Shentel can be confident in their ability to continue to help underserved markets into the future and bring more equity to the digital world.” With CSG Field Service Management, Shentel can now: Achieve operational excellence: Leverage automation and real-time data to optimize everything from one hour appointment windows for customers to job scheduling. Easily manage complex resource profiles, such as skill and license dependencies, to match the right technician with the right job and efficiently manage field workload in real-time. Real-time reporting puts data in the hands of field supervisors to better equip them for boots-on-the-ground decision-making and enhances employee engagement while completing extra jobs per day. Deliver relevant, proactive customer communications: Keep customers engaged and informed with streamlined appointment selection, dynamic technician ETA notifications and automated communications via the customer’s preferred channel of choice. Easily communicate between customers and technicians to create satisfying, collaborative experiences for both parties that reduce missed appointments, lower operating costs and meet the customer at the right time on the right channel via the right device. CSG Field Service Management is part of the company’s end-to-end customer engagement portfolio that provides flexible, personalized customer engagement solutions and a fully integrated approach that differentiates customer experiences in today’s digital world. The platform supports hundreds of thousands of field service users every day and is the engine that processes more than 100 million work orders every year for some of the world’s largest communications service providers. For more information on CSG Field Service Management, visit https://www.csgi.com/portfolio/field-service-management/. # # # About CSG For more than 35 years, CSG has simplified the complexity of business, delivering innovative customer engagement solutions that help companies acquire, monetize, engage and retain customers. Operating across more than 120 countries worldwide, CSG manages billions of critical customer interactions annually, and its award-winning suite of software and services allow companies across dozens of industries to tackle their biggest business challenges and thrive in an ever-changing marketplace. CSG is the trusted provider for driving digital innovation for hundreds of leading global brands, including Airtel Africa, América Móvil, AT&T, Charter Communications, Comcast, DISH, Formula 1, Hutchison 3 Indonesia, Inmarsat, Mastercard, Maximus, Microsoft, Mobily, MTN, New Leaf Service Contracts, State of California DMV, TalkTalk and Telstra. To learn more, visit our website at csgi.com and connect with us on LinkedIn and Twitter. About Shentel Shenandoah Telecommunications Company (Shentel) provides broadband services through its high speed, state-of-the-art cable, fiber optic and fixed wireless networks to customers in the Mid-Atlantic United States. The Company’s services include: broadband internet, video, and voice; fiber optic Ethernet, wavelength and leasing; and tower colocation leasing. The Company owns over 6,800 route miles of fiber and 223 macro cellular towers. For more information, please visit www.shentel.com. Copyright © 2021 CSG Systems International, Inc. and/or its affiliates (“CSG”). All rights reserved. CSG® is a registered trademark of CSG Systems International, Inc. All third-party trademarks, service marks, and/or product names which are referenced in this document are the property of their respective owners, and all rights therein are reserved. Contacts: Tammy Hovey Global / North America / Asia-Pacific Public Relations CSG +1 (917) 520-2751 tammy.hovey@csgi.com Kristine Østergaard CSG Europe / Middle East / Africa Public Relations +44 (0) 79 2047 7204 kristine.ostergaard@csgi.com John Rea Investor Relations CSG +1 (210) 687 4409 john.rea@csgi.com Contact Details Tammy Hovey +1 917-520-2751 tammy.hovey@csgi.com Company Website https://www.csgi.com

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