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Hashnode funding round attracts marquee tech investors as traction gathers pace

Stockwood Strategy

Global blogging community for developers Hashnode, today announced it has raised US$2.1m in funding led by Sequoia Capital India’s Surge. A range of marquee investors* also participated including Naval Ravikant (early investor in Twitter, Uber and co-founder of AngelList), Ritesh Arora and Nakul Aggarwal (founders of BrowserStack) as well as Shashank Kumar and Harshil Mathur (founders at Razorpay). Founded just 6 months ago in June 2020 by Sandeep Panda and Syed Fazle Rahman, Hashnode helps developers and engineering teams start technical blogs and share them with the broader developer community. The platform is growing at a rate of 25% month-on-month in. More than 20,000 new developer blogs have been created on the platform in a few months and over 500,000 readers visit https://hashnode.com every month. Developer blogs are the heart of many developer communities that share, learn, and drive innovation around specific products, projects, hacks, and code branches. The rapid growth of the API economy, which is underpinning the tech sector's growth, has been fuelled by these developer communities. Currently, there are two types of blogging solutions. Publishing networks (like Medium) help a blogger with social media credibility and reach at the cost of content ownership and customization. There are self-hosting solutions, like WordPress, but distributing the content is difficult, which makes it hard to create large, active communities. The cost of running the software also keeps increasing. Hashnode helps writers focus on writing and gives them the freedom to blog without the risk of losing their content or losing control of traffic and SEO. Fazle Rahman, CEO at Hashnode commented: “We realised many writers just want a platform that helps them focus on writing and gives them the freedom to blog without losing control over their content or thinking about traffic and SEO. Hashnode allows developers and businesses to create a blog on a custom domain and stay connected with a central community for content distribution. This solves both the problem of content ownership and distribution.” Hashnode powered blogs are easy to use, set up, configure, highly optimised for SEO, and have built-in community interaction functionalities like reactions, comments, bookmarks, and more. “Hashnode allows developers and businesses that want to build developer communities to create a blog on a custom domain, and stay connected with a central dev community for content distribution. The platform also allows publishing articles directly from Github, a feature not available on other publishing tools,” added Fazle Sandeep and Fazle are avid developers, bloggers and authors who have both published several books on various web technologies. They graduated together from IIIT Bhubaneswar in Computer Science Engineering and have a shared passion for building products for the web and teaching developers online. * Angel investors in the round include: Naval Ravikant (AngelList, Uber, Twitter, Stack Overflow, Yammer), Ed Roman (Pluralsight and Hack Summit), Shashank Kumar (Razorpay), Harshil Mathur (Razorpay), Ritesh Arora (BrowserStack), Nakul Aggarwal (BrowserStack), Christopher Golda (BlackType, acquired by Twitter), Girish Mathrubootham (Freshworks), Salil Deshpande Uncorrelated Ventures) and Guillermo Rauch (Vercel). Ends About Hashnode Hashnode is a free content creation platform and community that allows people to publish articles on their own domain and helps them stay connected with a growing developer community. Contact Details Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://hashnode.com/

December 15, 2020 11:30 AM Eastern Standard Time

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LineSwings launches to help gamblers analyze betting opportunities during games

LineSwings

On the heels of legalized sports betting becoming a reality on mobile devices in 12 states plus Washington D.C., LineSwings launches as an innovative startup to help bettors analyze lines during games. LineSwings offers exclusive data and graphs of the live lines and money lines throughout NFL, NBA, MLB, NHL and NCAA men’s basketball games. As a Philadelphia-based company, the new service is now available nationwide as a free service at LineSwings.com and via their iOS app in the App Store. An app for Android devices is in development. “Live in-game betting is one of the fastest growing types of gambling,” said Patrick Dougherty, Managing Partner of LineSwings. “The information we offer at LineSwings can’t be found via the sportsbooks. LineSwings.com and our app provides sports gamblers an interface for tracking, analyzing and seizing opportunities.” In addition to providing real-time analytics, LineSwings users can be alerted via text or app notification when the line undergoes a significant swing during the game. For example, on Nov. 1, 2020, the Los Angeles Rams opened as a 3.5-point favorite over the Miami Dolphins. With the Dolphins leading 28-10 in the 2nd quarter, the line swung to make the Rams 16.5-point underdogs. When the underdog becomes the favorite, the line is considered inverted. The Rams came back in the game and lost by only 9. If a user set their alerts for either a 14+ point spread differential or a 14+ point inversion, he or she would have been notified in real time. LineSwings was founded by Philadelphia businessmen Dan Abato, Patrick Dougherty and Mike Rosenello, owners of ADR Technologies, LLC. They saw an opportunity to create LineSwings shortly after sports gambling became legal on mobile devices in their home state of Pennsylvania. Since LineSwings is not a sportsbook, sports fans can enjoy the data and analytics in all 50 states and around the world. As of Dec. 15, sports betting is legal on mobile devices in the following 12 states: Pennsylvania, New Jersey, Illinois, Indiana, Nevada, Rhode Island, Tennessee, Oregon, Colorado, West Virginia, Iowa and New Hampshire. Michigan will be added to that list in the coming weeks. Additional states are expected to approve sports betting on mobile devices in 2021. LineSwings consumers can make use of the information to become a smarter gambler by placing bets with their preferred sportsbook. LineSwings does not take bets. About LineSwings LineSwings is a sports gambling analytics company that offers exclusive data and graphs of the live betting lines and money lines throughout NFL, NBA, MLB, NHL, and NCAA men’s basketball games. Based in Philadelphia, LineSwings is available worldwide as a free service at LineSwings.com and their iOS app via the App Store. To learn more about LineSwings, visit their FAQ page at LineSwings.com/welcome/faq. Contact Details Eric Nemeth +1 602-502-2793 nemeth.eric@gmail.com Company Website https://www.lineswings.com/

December 15, 2020 08:07 AM Eastern Standard Time

OVER 20 NONPROFITS BENEFIT FROM NEST NURTURES IN 2020

NEST

NEST, the leading national integrated facilities management company, announced that 25 charities have benefited from over $70,000 in cash donations through their philanthropic division NEST Nurtures. The recipients were selected by NEST’s retail partners as a way to support charities doing important work across the U.S. During the pandemic, beneficiaries of the initiative included Children’s Hospital of Philadelphia (selected by Five Below), Northeast Ohio Black Health Coalition (selected by JOANN), Ticket to Dream Foundation (selected by Mattress Firm) and The Doe Fund (selected by Steve Madden). NEST’s CEO Rob Almond recently organized a virtual networking event with representatives from the nonprofits that received funding from NEST Nurtures. The keynote speaker for the event was Chris “Handles” Franklin, a professional basketball player for the Harlem Globetrotters and founder of the Chris “Handles” Franklin Foundation. Nonprofit leaders shared inspirational stories about overcoming challenges they continue to face amidst the pandemic. “At NEST, philanthropy has been part of our DNA for 25 years,” said Almond. “But this year is clearly different with so many people in need. We leaned on our retail partners to select incredible charities across the country and, as a result, we’ve developed long lasting relationships with amazing people doing unprecedented work.” The following is a list of nonprofits that received a donation from NEST Nurtures in 2020: Boys & Girls Club of America Boys & Girls Club of Broward County Boys & Girls Club of San Gabriel Valley Children’s Hospital of Philadelphia Chris “Handles” Franklin Foundation Community Crisis Center, Inc. Congregation Torat Emet Dress for Success Epilepsy Foundation GenYouth Make a Wish Foundation National Multiple Sclerosis Society No Kid Hungry Northeast Ohio Black Health Coalition Project Lemonade PDX Safe-Sound Share Food Program Spirit of Children St. Jude The Doe Fund The Little Bit Foundation Ticket to Dream Foundation United Inner City Services Wichita Children’s Home Women’s Community Revitalization Project In July of 2020, NEST established NEST Nurtures as a new division of their company that focuses on supporting nonprofits and improving communities around the country. NEST Nurtures’ goal is to expand on the company’s philanthropic endeavors that NEST has fulfilled since they were founded in 1994. The National Multiple Sclerosis Society and Ronald McDonald House Charities have been longtime beneficiaries of NEST. As retailers across the U.S. and Canada continue to respond to the pandemic, NEST is working with retailers to keep their doors open and regain consumer confidence. From decreasing facility management expenses to streamlining operations, NEST is developing industry leading facility management strategies for more than 40 retail clients. NEST manages approximately 60,000 individual retail locations in North America. NEST is the pioneer of the Integrated Facilities Management (IFM) industry in the United States and Canada since 1994. NEST’s Integrated Facilities Management solution pairs financial acumen and business analytics with a strategic consultative approach. Real-time data, reporting and analytics technology empowers business leaders and facility management teams with the informed insights that enable them to make smarter decisions. To learn more about NEST, visit enterNEST.com or follow NEST on LinkedIn. Contact Details Eric Nemeth +1 602-502-2793 nemeth@ericpr.com Company Website https://www.enternest.com/

December 15, 2020 08:07 AM Eastern Standard Time

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Home for the ‘Huladays’ with Gretchen Connelie

YourUpdateTV

This holiday season will be different, with smaller gatherings, virtual celebrations, and many of us unable to travel to our favorite destinations. Recently, Lifestyle Expert Gretchen Connelie teamed with Tommy Bahama and YourUpdateTV to discuss some tips on making this holiday season feel special and unique. A video accompanying this announcement is available at: https://youtu.be/Mr0TV2Q9ghY Perfect Holiday Menu When it comes to the menu, food can be simpler. Buy the main course from the grocery store or to go from your favorite restaurant. Make the side dishes the star of the meal instead and focus on those great side dishes that everyone always loves to much. Create individually portioned sides to help prevent cross contamination. For the bar, serve a signature drink that you pre-make and portion out. Canned cocktails, spiked seltzers, along with beer, wine and sparkling water make it a safe and easy serve bar. And don’t forget desert and all the sweets you love during the holidays. Pies are classic at the holidays, and easy to portion and serve in these individual slice containers. And for those delicious holiday cookies and sweets can be served in small cupcake containers. Also, great to save for a late-night treat. Connecting with Loved Ones…Virtually Create and package a Home for the Huladays Box, which includes menu, playlist, twinkle lights, scented candle, and more. Face time and Zoom is also a great way to stay connected. Start while you’re cooking and preparing as that’s the time you would normally spend with your guests in the kitchen. Zoom thru the meal or a toast---experience it together. A portable phone stand with ring light makes that easy to do. Gifts for Everyone in the Family Gift giving is always challenging, but this year, it’s important to take a look at how everyone has been spending their time. Here are some great options, no matter how you spend your days. Whether you are a ‘New Professional’ dressed from the waist up and in casual comfort waist down, a Peak Performer (active lifestyle wear), Cozy at Home or a Relaxologist, there is something for everyone. For more information, visit TommyBahama.com About Gretchen Connelie: Gretchen Connelie is a dynamic lifestyle & trend expert specializing in-home entertaining, fashion, and travel. She has appeared on local and national TV shows with trends, tips, & tricks that keeps hosts & viewers active and engaged. Gretchen’s charisma and ability to share high concept ideas with an approachable sensibility inspires those around her to say “I can’t wait to try that”. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

December 14, 2020 04:00 PM Eastern Standard Time

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Richpanel raises funding to eliminate customer service tickets for ecommerce

Stockwood Strategy

Richpanel, a revolutionary customer service platform for the ecommerce industry, has raised an undisclosed investment as part of Sequoia Capital India’s Surge with the aim to eliminate customer service tickets with an “Amazon-like” customer account section. Founded in January 2019 and headquartered in both India and the US, Richpanel was created with the purpose of helping ecommerce companies scale business without hiring more agents. The platform allows merchants to design an account page on their online storefront where they can automate order tracking, exchanges, returns, cancellations, and any other scenario which would otherwise result in a support ticket. While tech giants like Amazon and Uber have made massive investments to automate their purchase & post purchase flows like “where is my order” and “change trip destination”, these kinds of queries result in support tickets for every other business. They rely on a team of agents and a ticketing system to handle them, creating costs and inefficiencies. Richpanel’s platform helps these businesses launch a self-service portal on their stores, allowing customers to perform actions without ever having to contact a support agent. This means businesses can scale their operations without constantly expanding their support team. “The first time I disputed a cancellation fee on a ride-sharing platform, I mentally prepared myself for a 15-minute-long chat with a support rep, but I was pleasantly surprised when the entire process took less than 60 seconds. This automated customer service support technology can save ecommerce businesses millions of dollars, and we felt there was a real need to productize this for everyone else,” said Amit RG, CEO at Richpanel “At Richpanel, our goal is to help clients eliminate unnecessary support tickets. Businesses have tried chatbots, FAQs and help center solutions, but what they need is a solution that does not ‘deflect’ customers but ‘resolves’ their issues. Currently, our platform is able to resolve 40-50% of incoming queries and we will take this up to 80% over the coming months,” Amit RG added. Richpanel is the next generation in customer service support and seeks to disrupt the help desk software market as well as customer care outsourcing services, where businesses are expected to spend $110b by 20241. The platform provides a seamless experience for both visiting customers and businesses to handle cases where customers need to speak with a human. The ‘agent inbox’ helps brands manage all their support channels - email, live chat, social media & phone - from one place. The integration with ecommerce platforms help agents see complete purchase history, take order actions and respond to customers from one screen. Clients such as US-based apparel company Pawz.com are seeing positive results with Richpanel. “As one of Richpanel’s early adopters, we have been extremely happy with the platform and the team’s ability to deliver well on projects. Currently, our self-service flows powered by Richpanel are able to close nearly 60% of all incoming queries or tickets, without the need to interact with an agent,” said Julian Quintães, CEO at Pawz.com. Ends Notes to the editor 1 Radian Insights, Outsourced customer care services market worth $84.7 billion by 2020 Richpanel is a customer service solutions platform, purpose-built for the ecommerce industry. Founded in January 2019 with headquarters in both India and the US, Richpanel’s self-service platform allows merchants to design an Amazon-style account page on their store, where they can automate order tracking, returns, exchanges, cancellations, order changes and more. The platform also has an agent help desk to help customer support agents manage incoming queries across various touch points such as email, live chat, social media and phone. Today, over 1,000 merchants all over the world use Richpanel every day to support their customers. Contact Details Bilal Mahmood +44 7714 007257 b.mahmood@stockwoodstrategy.com Company Website https://richpanel.com/

December 09, 2020 10:30 AM Eastern Standard Time

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Open Enrollment: A Money Saving Approach to Insurance from Sidecar Health

YourUpdateTV

Even before the pandemic hit, millions of Americans lacked critically needed health insurance. Now, with businesses struggling to stay afloat, millions more are at risk of losing employer-sponsored insurance, leaving them to navigate the marketplace on their own. A video accompanying this announcement is available at: https://youtu.be/SniHnV2TpPo However, there is a simple, affordable, and personalized alternative that turns patients into purchasers, giving them the ability to shop around for care as they would with any other commercial product. Enter Sidecar Health. Sidecar Health, which operates on the principle of cash payments, is turning the industry on its head. While traditional insurance acts as a middleman between patients and doctors, leading to increased costs and surprise bills, Sidecar Health members get substantial discounts (and no surprise bills) from providers by paying cash directly at the point of service. They also enjoy the freedom to see any medical service provider they need, without network restraints, and the ability to personalize a plan to fit their individual healthcare needs. Patrick Quigley, Chief Executive Officer and Co-Founder of Sidecar Health, conducted a nationwide media tour to discuss new money-saving healthcare options such as Sidecar Health that disrupt the flawed industry. Topics that Quigley discussed included: How the cash-price model differs from existing insurance options How “cash-price” insurance saves money by getting rid of the inflated commercial prices negotiated by traditional insurance How COVID-19 has impacted health insurance and healthcare in the U.S. How those who have lost employer-sponsored coverage can access high-quality coverage on their own terms How an unexpected medical procedure led Patrick to his a-ha! moment and the creation of Sidecar Health For more information visit: sidecarhealth.com About Patrick Quigley, Chief Executive Officer and Co-Founder, Sidecar Health: Patrick Quigley founded Sidecar Health in 2018 as a new approach to insurance. The company now operates in 14 states using a disruptive cash-price model to save members 40% or more on health care costs. With a storied career spanning 15 years in health insurance, Patrick has led companies dedicated to various aspects of the industry. He spearheaded the growth of Healthplans.com, a leading website that connected 35 million people with carriers and brokers to find plans for their families. Patrick also served as CEO of Katch, which helped carriers enroll new members in individual health plans producing over $3B in annual premiums. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

December 09, 2020 10:20 AM Eastern Standard Time

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Redefining WFH: Achieving Work-Life Balance in the Remote Work Era

YourUpdateTV

With many companies currently operating virtually and business travel still largely on hold, many consumers feel like they’ve been living a real-life “Groundhog Day,” working and living in the same space at home day in and day out. Recently, Janis Cannon, Senior Vice President, Upscale Brands at Choice Hotels International, shared some better options for consumers yearning for more control of their time and space and looking for a change of pace and scenery. A video accompanying this announcement is available at: https://youtu.be/YpxNXAp_9O0 Consumers have started to redefine the boundaries of work, life and leisure. For many, the acronym WFH or “work-from-home” has evolved into “work-from-hotel,” a trend that gives consumers that much-needed change of scenery and boost of productivity they crave for themselves and their families. Inspired by the traditional habit of extending a business trip to enjoy leisure time, consumers are flipping the script and working-from-hotel 9 a.m. to 5 p.m., then finding the change of pace they crave from 5 p.m. to 9 p.m. To learn more about this “workcation” (work + vacation) trend, Cambria Hotels surveyed consumers who are currently working remotely and who typically travel for work at least 3-5 times per year. The brand discovered several interesting insights from the survey, including how consumers are navigating their work-life balance while working from home and how they are redefining the boundaries of work, leisure and more. Cambria Hotels’ poll research indicated consumers are struggling to find work-life balance. They are missing the natural separation between work and home and say that it feels like work is “always on,” and they find it hard to “turn it off” at the end of the day. Almost half (45.6%) of consumers feel that they are working more since they started to work from home. For many (62%), the constant access to technology makes them feel like they are “always on.” For others (46%) the constant distractions of working from home are an ongoing source of frustration. Well over half (62.6%) indicated they’re somewhat or very likely to consider a workcation. After the pandemic is over, even more consumers (77.5%) indicate they are somewhat or very likely to consider a workcation. For travelers, Cambria hotels offer ideal destinations to work-from-hotel for upcoming workcations. Each of the brand’s more than 50 hotels throughout the country features thoughtful and inspirational design in guest rooms and throughout the hotel, as well as locally inspired food and beverage options that reflect the surrounding community, including a curated selection of local craft beers. Cambria also provides amenities that today’s travelers are looking for, such as free and reliable Wi-Fi, as well as comfortable, flexible, and inspiring workspaces and break spaces in rooms and outdoor patios and rooftops. All Choice-brand hotels are participating in Commitment to Clean, an initiative that builds upon the strong foundation of each hotel’s long-standing dedication to cleanliness with enhanced training and best practices for deep cleaning, disinfecting and social distancing. Additionally, Cambria guests can limit their interactions with hotel staff by using the Cambria Contactless Concierge Service, a text messaging service for housekeeping requests, to-go food orders, meeting room requests and more. If you’re looking to plan a workcation, visit www.ChoiceHotels.com/CambriaWorkcation to learn more and take advantage of great deals, such as the Reunite for the Holidays and Save promotion running through the end of the year: stay 1 night, get 20% off; stay 2 nights, get 25% off; stay 3 nights, get 30% off. About Janis Cannon: Janis Cannon is Senior Vice President of Upscale Brands and a member of the senior executive team for Choice Hotels International, Inc. one of the world’s leading lodging franchisors. In this role, she is responsible for the overall performance and growth of the company’s upscale portfolio and leads the brand strategy and positioning of Cambria Hotels and the Ascend Hotel Collection. About YourUpdateTV: YourUpdateTV is a social media video portal for organizations to share their content. It includes separate channels for Health and Wellness, Lifestyle, Media and Entertainment, Money and Finance, Social Responsibility, Sports and Technology. Contact Details YourUpdateTV +1 212-736-2727 yourupdatetv@gmail.com

December 08, 2020 12:12 PM Eastern Standard Time

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The bedrock of any Artificial Intelligence platform is Domain Knowledge: CIPIO builds a Platform Advisory Board with stellar subject matter experts

CIPIO.ai

McLean, VA November 24, 2020 – CIPIO, the industry's first domain infused customer intelligence platform, announced that it had launched a Product Advisory Board with veterans from the Fitness, Customer Experience, and AI domain. Brent Zempel has created software platforms and applications for the fitness industry over the last 30 years. Brent served as the Chief Information Officer at Life Time Fitness for nearly 20 years, where he developed the firm's extensive proprietary club management software platform. "The fitness industry is going through a massive forced digital transformation, and I see it firsthand that operators are going from late adopters of technology to first and fast," said Zempel. Zempel has a startup of his own that quickly connects and streamlines the membership subsidy process between health clubs and insurance providers. "CIPIO's customer intelligence platform's capability to innovate domain-specific products is truly unique. I am incredibly excited to help them stay on top of the industry domain". Saurin Shah has 20 years of enterprise SaaS experience building products that helped fuel topline revenue growth at companies like Medallia, Salesforce, and Experian. Shah has led product strategy and roadmap execution for numerous verticals solutions and domain-specific products in the customer relationship and experience management space. "What worked in the past will not work in today's increasingly digital business environment. CIPIO's unique approach to infuse Domain knowledge into AI allows it to build highly predictive models that provide progressively deeper behavior intelligence. I'm thrilled to help CIPIO leverage its technology to reshape how companies connect with their customers." said Shah. " CIPIO is also partnering with several software solutions to provide its Customer Intelligence Platform to fitness businesses supporting their in-club and virtual offerings, including on-demand and digital fitness provider Intelivideo. "I have now seen Arnold A.I. from CIPIO in action at several gyms, and I am blown away on how precise Arnold is on its recommendations and predictions," said Adam Zeitsiff, CEO of Intelivideo. "Arnold A.I. will be an extremely valuable tool for many of our customers, and I am super excited to be partnering with CIPIO's team to continue to enhance the first intelligent assistant engine for the Fitness Industry.". CIPIO was founded on the principle that applying Artificial Intelligence without domain knowledge doesn't produce accurate and impactful outcomes. Customers don't have the time to customize and adapt generic AI tools to their business requirements. Domain-centric AI models make AI seamless, explainable, and easy to plug into an existing business process and get significant uplift. "For example, Arnold A.I., our Fitness Intelligent Assistant makes a tailored recommendation to a fitness customer on how to retain a gym member versus Mary A.I., our intelligent assistant for Faith, would help determine if a donor at a church is going to leave even if it's the same individual," said Manoj Kumar Goyal, Co-Founder & Chief Product Officer. Mr. Goyal is a veteran himself in the space of Hyper personalization, AI, Customer Data Platform and Martech, having processed petabytes of data from his experience at Oracle, Marketo, OpenX, and HP. "I have seen so many AI projects fail due to the lack of domain knowledge. I am super excited to work with such deep domain talent, and we will continue to add domain experts to our advisory board to stay true to our mission." About CIPIO: CIPIO is pioneering industry’s first domain infused Customer Intelligence Platform that democratizes hyper-personalized predictions and recommendations to create and capture new value, increase retention, and boost revenue for B2C subscribers and members. CIPIO's early adopters include Crunch Fitness, World’s Gym, Xponential Fitness, Pure Barre GO, Club Pilates GO, AKT GO, YogaSix GO, Cyclebar GO, RowHouse GO, Stretch Lab GO, and Stride GO, to name a few have seen a significant return on investment in a very short time. Contact Details Jennifer Isaac +1 315-398-9541 Jennifer@CIPIO.ai Company Website https://cipio.ai/

December 08, 2020 12:00 PM Eastern Standard Time

Cloud Conventions Launches Community, a Platform to Strengthen Attendee/Exhibitor Engagement

Convey Services

Cloud Conventions, the industry leading virtual event technology solution today expanded its capabilities by launching Community ™, a new feature set designed to promote attendee/exhibitor engagement, networking and communication. Community provides a searchable attendee and exhibitor directory for connection, a message center for interactive communication or meeting requests and a one-on-one chat feature so attendees and exhibitors can open a discussion from within a booth. “Cloud Conventions continues to pioneer new capabilities in the virtual event space with features that accelerate direct connection between sponsors, exhibitors and attendees,” said Carolyn Bradfield, CEO of Convey Services, parent company of Cloud Conventions. “Our new Community platform allows attendees and exhibitors to find each other, as well as start conversations that lead to building relationships during the live portion of a virtual event and beyond.” Community is an opt-in program accessed from attendee and exhibitor dashboards within the Cloud Conventions platform. Event managers customize searchable directories by allowing specific data to appear in contact cards and enabling messaging for two-way communication. Directory access is controlled by the event host allowing exhibitors to be added to the directory based on sponsorship levels. The new Message Center within Community organizes attendee and exhibitor outreach, as well as booth chat sessions, and manages requests for meetings using Cloud Conventions’ matchmaking service. US-based attendees can choose to opt-out of directory listings and messaging. To support strict GDPR compliance, international attendees must choose to opt-in to be contacted or viewed in the directory. Opt-in attendees become visible to exhibitors when they enter their booth. Exhibitors can select an attendee and open a chat dialog with them, or the attendee can open a dialog with the booth. Cloud Conventions maintains privacy controls to comply with both CCPA and GDPR. It supports ADA requirements to accommodate people with disabilities to avoid the risk of legal repercussions based on failure to provide attendees with easy access to content and programming within a virtual event. “ Community is only one of the platform features that promote attendee engagement within Cloud Conventions,” added Bradfield. “Discussion forums, social networking, roundtables and a host of options improve engagement between attendees, exhibitors and sponsors. We continue to focus on adding tools and creating opportunities to enhance attendee engagement and build value into the experience. When attendees are engaged, they stay in the event longer, are more motivated to interact with exhibitors and generate valuable sales leads.” Attendees receive message outreaches within their Community dashboard, get notified when new messages are waiting, and can access active message threads on any page inside the portal. Daily indexed emails collect and organize messages to provide a summary of each outreach and a link to go back to the Cloud Conventions-hosted event to read and respond. Show organizers and event managers can learn more about Community by visiting https://cloudconventions.com and explore all of the Cloud Conventions solutions and attendee engagement strategies in the resource center. About Cloud Conventions Cloud Conventions is a Virtual Trade Show and Conference Platform from Convey Services that brings new capabilities to a marketplace looking for solutions to replace the thousands of live trade shows, annual conferences and association meetings cancelled in the wake of COVID-19. Originally launched as ConveyLive, Cloud Conventions automates exhibitors and virtual booths, attendee registration, speaker sessions and reminders, invitations and email communication, while at the same time producing detailed analytics on attendee, session and exhibitor activity. Trade Associations and event managers can explore all of the Cloud Conventions solutions by visiting https://cloudconventions.com or contacting info@cloudconventions.com or call 888-975-1382. Cloud Conventions™, Community™, Cloud Kickoffs™, Conduct™, One-Touch Email Share™, Hub & Spoke™, 360° Virtual Exhibit Hall & Lobby Experience™ and ListLock™ are trademarks of Convey Services LLC Contact Details Bruce Ahern +1 770-580-0810 bahern@conveyservices.com Company Website https://cloudconventions.com

December 02, 2020 03:30 PM Eastern Standard Time

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